Recovery for Backup

Frequently Asked Questions

Table Of Contents
Questions And Answers

Can Recovery for Backup repair my Windows Backup file?

What limitations does the demo version of Recovery for Backup have?

I have tried the demo. How do I decide whether to purchase the full version of Recovery for Backup?

What are the differences between product licenses?

Why do results of recovery contain less data than the original Windows Backup file?

Running Recovery for Backup from command line (through Windows Start -> Run menu).

Recovery for Backup Error Messages

Recovery for Backup Error: Internal Program Error message.

Recovery for Backup Error: Not enough disk space.

Windows Backup Error Messages

The backup file contains unrecognized data and cannot be used.

Questions And Answers

 
Q: Can Recovery for Backup repair my Windows Backup file?
A:

The effective way to find out if a Windows Backup file is recoverable is to try the demo version of Recovery for Backup on it. Visit the Demo page for a free copy of the demo.

Product specifications with lists of items recovered and not recovered is available at the Product Information page.

Note: Always backup your original corrupted Windows Backup file before proceeding with any recovery activity!

 
Q: What limitations does the demo version of Recovery for Backup have?
A: The demo version recovers only structure of the original file. The files within demo-recovered file do not contain any real data, but have their contact replaced with demo placeholders. Full version of Recovery for Backup will restore all the information available.

Note that no additional files will be recovered by commercial version of Recovery for Backup if not present in demo output.

 
Q: I have tried the demo. How do I decide whether to purchase the full version of Recovery for Backup?
A:

Evaluating the results of demo recovery can help in making the decision.

 
Q: What are the differences between product licenses?
A:

Details of current licensing scheme are described at the Licensing page.

 
Q: Why do results of recovery contain less data than the original Windows Backup file?
A: This is normal. The damaged parts of your Windows Backup file will convert to zero size on output. The other common reason of file size decrease is when some of features of the original file are not supported and therefore absent from the recovered file.
Demo-recovered file is smaller because it mostly consists of demo placeholders than actual data.
 
Q: Running Recovery for Backup from command line (through Windows Start -> Run menu).
A:

If your license type is Enterprise or Service, you can run Recovery for Backup from command line and use these calls in your batch files. Standard version does not support command line. The format for command line call is:

bkr.exe <original filename with path> "<path to directory to store the recovered file(s)>"
(without angle brackets).

Please note that the directory for recovered file(s) should be created before starting the recovery.

Command line mode supports patterns '*' (replaces group of symbols) and '?' (replaces one symbol).

Recovery for Backup Error Messages

 
Q: Recovery for Backup Error: Internal Program Error message.
A:

Run Recovery for Backup in a logged mode and contact our support team with detailed description of the problem and the log file.

To create log file, please hold the SHIFT key while clicking the Recover button on the toolbar of Recovery for Backup or selecting the Recover: item in the main menu. You can also press CTRL+SHIFT+R after launching Recovery for Backup.

 
Q: Recovery for Backup Error: Not enough disk space.
A:

To fix this problem you need to set temporary directory to the drive with free space available (2-3 times of the original file size). Fix the Windows environment variable to use it. Do the following:

  1. Open System in Control Panel.
  2. On the Advanced tab, click Environment Variables, then click the name of the user variable (TEMP or TMP) you want to change.
  3. Click Edit to change value.
  4. Set path to the location where temporary data should be stored (e.g., e:\).
  5. Restart computer for changes to take in effect.
  6. Run the software again.

You can also use the special environment variable called OFFICERECOVERY_TMP to set the directory where Recovery for Backup should store its temporary files. Use the method shown above to add/edit environment variable.

Windows Backup Error Messages

 
Q: The backup file contains unrecognized data and cannot be used.
A: All versions of Windows Backup

Product Guide

Recovery for Backup

Product Home

Product

Product information
Free demo version is available:
Download

Order

Place an order
Upgrade
Sales assistance
1-800-920-7713
Resellers
Licensing

Support

Request support
Frequently asked questions

Company

Profile
Products
Customers

I need recovery for... Use the product reference to locate a recovery solution for your application file, database, server or media.

Office and Windows

Email

Access

Exchange Server

Excel

Exchange OST

Money

Lotus Notes

QuickBooks

OneNote

PowerPoint

Outlook

Project

Outlook Express

Publisher

Undelete for Outlook

Word

Works

Windows Backup

Windows Registry

Servers

Databases

Active Directory

Access

BizTalk

FileMaker Pro

Exchange Server

Interbase / Firebird

Lotus Notes

MySQL

Project Server

Oracle

SharePoint

Paradox

PostgreSQL

SQL Server

Sybase

SQL Anywhere Server

Visual FoxPro

Other

Media

Zip

Flash Drive

PDF

Hard Drive

JPEG, GIF, TIFF, BMP, PNG or RAW

CD and DVD

Photo File

Diskette

Photoshop

Removable Disk

WordPerfect

Virtual Drive

Writer

Calc


No portion of this website may be reproduced without express written permission by Recoveronix
Copyright © 1998-2012 Recoveronix Ltd.