PixRecovery

Frequently Asked Questions

Questions And Answers

 
Q: Can PixRecovery repair my JPEG, GIF, TIFF, BMP, PNG or RAW image?
A:

The effective way to find out if a JPEG, GIF, TIFF, BMP, PNG or RAW image is recoverable is to try the demo version of PixRecovery on it. Visit the Demo page for a free copy of the demo.

Product specifications with lists of items recovered and not recovered is available at the Product Information page.

Note: Always backup your original corrupted JPEG, GIF, TIFF, BMP, PNG or RAW image before proceeding with any recovery activity!

 
Q: What limitations does the demo version of PixRecovery have?
A: The demo version puts a black square with demo text on the recovered image. Full version of PixRecovery will restore the image back to its original state.

Note that the only difference between demo and commercial versions of PixRecovery is in this black square. No additional features, such as color or size will be recovered by full product if not present in demo output.

 
Q: I have tried the demo. How do I decide whether to purchase the full version of PixRecovery?
A:

Evaluating the results of demo recovery can help in making the decision.

 
Q: What are the differences between product licenses?
A:

Details of current licensing scheme are described at the Licensing page.

 
Q: Why do results of recovery contain less data than the original JPEG, GIF, TIFF, BMP, PNG or RAW image?
A: This is normal. The damaged parts of your JPEG, GIF, TIFF, BMP, PNG or RAW image will convert to zero size on output. The other common reason of file size decrease is when some of features of the original image are not supported and therefore absent from the recovered image.
Demo-recovered image is smaller because it mostly consists of demo placeholders than actual data.
 
Q: Running PixRecovery from command line (through Windows Start -> Run menu).
A:

If your license type is Enterprise or Service, you can run PixRecovery from command line and use these calls in your batch files. Standard version does not support command line. The format for command line call is:

pir.exe <original filename with path> "<path to directory to store the recovered file(s)>"
(without angle brackets).

Please note that the directory for recovered file(s) should be created before starting the recovery.

Command line mode supports patterns '*' (replaces group of symbols) and '?' (replaces one symbol).

 
Q: The recovered image is appreciably smaller than the original one. Is this a demo restriction or a PixRecovery error?
A: The recovery result is neither a software failure nor a demo limitation. It means that the original image is severely damaged. The image restored is only a thumbnail stored along with the real picture, which is corrupted beyond recovery.

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PixRecovery

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I need recovery for... Use the product reference to locate a recovery solution for your application file, database, server or media.

Office and Windows

Email

Access

Exchange Server

Excel

Exchange OST

Money

Lotus Notes

QuickBooks

OneNote

PowerPoint

Outlook

Project

Outlook Express

Publisher

Undelete for Outlook

Word

Works

Windows Backup

Windows Registry

Servers

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Active Directory

Access

BizTalk

FileMaker Pro

Exchange Server

Interbase / Firebird

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Project Server

Oracle

SharePoint

Paradox

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Sybase

SQL Anywhere Server

Visual FoxPro

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JPEG, GIF, TIFF, BMP, PNG or RAW

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WordPerfect

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Calc


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