The effective way to find out if a Word document is recoverable is to try the demo version of Recovery for Word on it. Visit the Demo page for a free copy of the demo.
Product specifications with lists of items recovered and not recovered is available at the Product Information page.
Note: Always backup your original corrupted Word document before proceeding with any recovery activity!
What limitations does the demo version of Recovery for Word have?
The demo version shows only several paragraphs with their original text. Others will contain 'demo' placeholder. Full version of Recovery for Word restores demo-limited data as well.
No additional paragraphs, pictures or any other elements and features of the original document will be recovered by commercial version of Recovery for Word if not present in demo output.
I have tried the demo. How do I decide whether to purchase the full version of Recovery for Word?
Evaluating the results of demo recovery can help in making the decision.
What are the differences between product licenses?
Details of current licensing scheme are described at the Licensing page.
Why do results of recovery contain less data than the original Word document?
This is normal. The damaged parts of your Word document will convert to zero size on output. The other common reason of file size decrease is when some of features of the original document are not supported and therefore absent from the recovered document.
Demo-recovered document is smaller because it mostly consists of demo placeholders than actual data.
Running Recovery for Word from command line (through Windows Start -> Run menu).
If your license type is Enterprise or Service, you can run Recovery for Word from command line and use these calls in your batch files. Standard version does not support command line. The format for command line call is:
wr.exe <original filename with path> "<path to directory to store the recovered file(s)>"
(without angle brackets).
Please note that the directory for recovered file(s) should be created before starting the recovery.
Command line mode supports patterns '*' (replaces group of symbols) and '?' (replaces one symbol).
Recovery for Word Error Messages
Recovery for Word Error: Internal Program Error message.
Run Recovery for Word in a logged mode and contact our support team with detailed description of the problem and the log file.
To create log file, please hold the SHIFT key while clicking the Recover button on the toolbar of Recovery for Word or selecting the Recover: item in the main menu. You can also press CTRL+SHIFT+R after launching Recovery for Word.
Recovery for Word Error: Not enough disk space.
To fix this problem you need to set temporary directory to the drive with free space available (2-3 times of the original document size). Fix the Windows environment variable to use it. Do the following:
Open System in Control Panel.
On the Advanced tab, click Environment Variables, then click the name of the user variable (TEMP or TMP) you want to change.
Click Edit to change value.
Set path to the location where temporary data should be stored (e.g., e:\).
Restart computer for changes to take in effect.
Run the software again.
You can also use the special environment variable called OFFICERECOVERY_TMP to set the directory where Recovery for Word should store its temporary files. Use the method shown above to add/edit environment variable.
Word Error Messages
Word failed reading from this file (). Please restore the network connection or replace the floppy disk and retry.
All versions of Word
There is insufficient memory. Save the document now. (*.doc)
All versions of Word
Word experienced an error trying to open the file.
Try these suggestions.
Check the file permissions for the document or drive.
Make sure there is sufficient free memory and disk space.