Recovery for Photoshop

Frequently Asked Questions

Questions And Answers

 
Q: Can Recovery for Photoshop repair my Photoshop drawing?
A:

The effective way to find out if a Photoshop drawing is recoverable is to try the demo version of Recovery for Photoshop on it. Visit the Demo page for a free copy of the demo.

Product specifications with lists of items recovered and not recovered is available at the Product Information page.

Note: Always backup your original corrupted Photoshop drawing before proceeding with any recovery activity!

 
Q: What limitations does the demo version of Recovery for Photoshop have?
A: The demo recovers layers of the original drawing as .BMP files having a black square with demo text put in the center of image. Full version of Recovery for Photoshop restores all layers in the original view.

Note that no additional layers or colors or any other elements and features of the original drawing will be recovered by commercial version of Recovery for Photoshop if not present in demo output.

 
Q: I have tried the demo. How do I decide whether to purchase the full version of Recovery for Photoshop?
A:

Evaluating the results of demo recovery can help in making the decision.

 
Q: What are the differences between product licenses?
A:

Details of current licensing scheme are described at the Licensing page.

 
Q: Why do results of recovery contain less data than the original Photoshop drawing?
A: This is normal. The damaged parts of your Photoshop drawing will convert to zero size on output. The other common reason of file size decrease is when some of features of the original drawing are not supported and therefore absent from the recovered drawing.
Demo-recovered drawing is smaller because it mostly consists of demo placeholders than actual data.
 
Q: Running Recovery for Photoshop from command line (through Windows Start -> Run menu).
A:

If your license type is Enterprise or Service, you can run Recovery for Photoshop from command line and use these calls in your batch files. Standard version does not support command line. The format for command line call is:

psr.exe <original filename with path> "<path to directory to store the recovered file(s)>"
(without angle brackets).

Please note that the directory for recovered file(s) should be created before starting the recovery.

Command line mode supports patterns '*' (replaces group of symbols) and '?' (replaces one symbol).


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